Year-end trading hours

Every tenant, before the rush.

Christmas trading hours, holiday closures and car park changes go to every tenant by SMS and email in one send, with a full record of who received them. You can be live in a few hours, and we help your team and tenants switch over.

Book by 21 November to be sending before December trading starts.

The year-end problem

December is the busiest month for tenant notices.

Hours change week by week, and every change has to reach every tenant. When it goes out by email and spreadsheet, there's no proof of who saw it.

Trading hours

Late nights, extended weekends and early closes, often different every week through December.

Public holidays

Christmas Day, Boxing Day and New Year closures, plus the rules that differ by state and region.

Operations

Car park access, security, loading-dock and waste schedules that shift for the season.

People on leave

Your team thins out from mid-December, just as tenant questions peak.

How it works

One notice reaches every tenant in three steps.

  1. 1

    Write it once

    One message, sent by SMS and email, or InMail. Link the full hours schedule as a document.

  2. 2

    Pick the centres and people

    Every property or only the ones affected; tenants, vendors or partners.

  3. 3

    Check your reach, then send

    See how many contacts each channel reaches before you send, and every delivery after.

Live in hours

Set up this week, not next quarter.

You can be live within a few hours. We help with the change too: getting your team comfortable and telling tenants what to expect.

  1. 01Bring in your tenant contactsFrom the spreadsheet or system you use today.
  2. 02Switch your team and tenants overWe help with the change management, not just the software.
  3. 03Send your first hours noticeAnd see every delivery in its report.
After the holidays

The same platform runs the rest of your year.

James Rohloff, founder of Properlex
Who's behind it

Built by someone who has run property systems from the inside.

James founded Properlex after seeing how much time property teams spent managing tenant contact details by hand, and how hard it was to send messages in bulk when an incident hit.

He led the implementation and change management of Yardi Commercial Cafe and other property platforms, and managed a team across Kiwi Property and Yardi redesigning leasing and purchasing workflows.

More about Properlex

See it in 20 minutes.

We'll show you how a year-end hours notice goes out to every tenant, and the delivery report it leaves behind.

Book by 21 November to be sending before December trading starts.

Not ready to talk?

Download the Year-End Tenant Comms Checklist: what to tell tenants, when, and on which channel.

Download the checklist (PDF)
FAQ

Questions about getting set up

How quickly can we be sending?

You can be live within a few hours: bring in your tenant contacts from a spreadsheet, invite your team, and send your first notice. We help your team and tenants switch over.

Do tenants need to download anything?

No. Notices arrive by SMS and email. Tenants who want to message you back get their own portal in a web browser, with nothing to install.

Can we send to only some centres or tenants?

Yes. Choose the properties, contact types and positions for each notice, from a single centre to your whole portfolio.

What does it cost?

Plans start from $49 per month and are tailored to your portfolio, with SMS and email included in the plan price.