Reach the right people when you need to.Without the contact admin.
Properlex keeps tenant, vendor and partner contact details up to date for you. When something goes wrong, message everyone at a property by SMS and email at once, and see exactly who received it.
- Free for the tenants, vendors and partners you invite
- Nothing to install - it runs in the browser
- Plans sized to your requirements. See pricing
Contact lists go out of date the moment you finish them.
People change. Nobody tells you.
Tenants change staff, contractors change numbers and leases turn over. The spreadsheet never hears about it.
Keeping lists current eats the week.
Calls, emails and spreadsheet updates for every property, every month - admin time that never shows up on a report.
You find out when it's too late.
A wrong number or a bounced email gets discovered at the worst possible moment: when the building has a problem.
25 properties at 30 minutes a month is $5,250 a year in contact admin, at $35 an hour. What is it costing your team?
Use the free calculatorContacts that keep themselves current.
- 1
Invite one contact per tenant, vendor or partner
They get their own portal and add their own team, so contact details are maintained by the people who know them.
- 2
Properlex checks in on a schedule
Monthly, quarterly, every 6 months or annually, each contact is asked by SMS or email to confirm their details. Anything that has changed is flagged for you.
- 3
You reach everyone when it matters
Send an emergency notice to the exact properties and contact types you choose, by SMS and email together, and see who received it.
Every emergency notice reaches the people who are actually there.
- SMS and email in one send, to the properties and contact types you pick
- Delivered or bounced, shown for every recipient
- Emergency notices stand out in the record and the audit trail
- Building procedures and after-hours numbers kept with each property
Text message · now
Harbour Lofts Property Management
Your whole portfolio on one screen.
- Delivery rates across every broadcast, by channel
- Activity by communication tag, from maintenance to emergencies
- Recent broadcasts and unread conversations in one view
Built for the people responsible for buildings.
Property managers
- Tenant contacts organised by property and unit
- Tenants keep their own team current - no chasing at lease changes
- Notices about works, shutoffs and access sent in one go
- A record of every message for owners and audits
Facilities managers
- Vendor and contractor contacts that stay current
- After-hours and emergency contacts for every site
- Evacuation plans and site documents shared with the right parties
- Vendors sign in when they arrive on site
Free for everyone you invite
Each party gets their own portal, in your brand.
One platform for every message about a property.
Custom Branding
Your logo, colours and email signature on every portal and email, per property if you like.
Learn moreDelivery Reports
Sent, delivered, opened and bounced for every recipient, with a full audit trail.
Learn moreDocument Storage
Evacuation plans, site maps and house rules, shared only with the right parties.
Learn moreNPS & CSAT Surveys
Measure satisfaction by party and tenant type, with every answer anonymised.
Learn moreProperty Contacts
Publish the building manager, after-hours and security numbers to the right parties.
Learn moreRole Based Access
Customisable roles, property-level access, and every party sees only what you choose to share.
Learn moreStaff & Partner Deals
Tenants post their own staff offers, and you add perks, for every property.
Learn moreVendor & Visitor Sign In
A live list of every contractor and visitor on site, at every property.
Learn moreHow do contacts confirm their details?
On the schedule you set, Properlex sends each contact an SMS or email with a link. They answer "Yes, they're correct" or "Something's changed", and any change is flagged for you to update.
Do tenants, vendors and partners need to install anything?
No. Everything runs in a web browser. You invite one primary contact and they add the rest of their team themselves.
Can I message just one property, or just one type of contact?
Yes. Choose the properties, contact types and positions for each message, from a single unit to your whole portfolio.
What does it cost?
Plans start from $49 per month and are tailored to the size of your portfolio. SMS and email are included in your plan price, so there is no per-message bill.
See it working with your own properties.
Book a demo and we'll show you Properlex with your own portfolio in mind.