For property and facilities managers

Reach the right people in an emergency.Without the contact admin.

Properlex keeps tenant, vendor and partner contact details up to date for you. When something goes wrong, message everyone at a property by SMS and email at once, and see exactly who received it.

Plans from $49 per month, tailored to your portfolio. See pricing

Emergency: water main burstHarbour Lofts
SMSEmail42 recipients · 42 delivered
  • AOAmara OseiTenant · Flat 3 · Confirmed 12 days agoDelivered
  • HRHarbour Retail GroupTenant · Unit 2 · Confirmed 3 weeks agoDelivered
  • KPKestrel PlumbingVendor · After-hours · Confirmed last monthDelivered
  • JWJ. WhitmoreTenant · Flat 7 · Details changed - updatedDelivered
Logged to the audit trail
Quarterly contact check

41 confirmed · 1 changed and updated

The problem

Contact lists go out of date the moment you finish them.

People change. Nobody tells you.

Tenants change staff, contractors change numbers and leases turn over. The spreadsheet never hears about it.

Keeping lists current eats the week.

Calls, emails and spreadsheet updates for every property, every month - admin time that never shows up on a report.

You find out when it's too late.

A wrong number or a bounced email gets discovered at the worst possible moment: when the building has a problem.

25 properties at 30 minutes a month is $5,250 a year in contact admin, at $35 an hour. What is it costing your team?

Use the free calculator
How Properlex fixes it

Contacts that keep themselves current.

  1. 1

    Invite one contact per tenant, vendor or partner

    They get their own portal and add their own team, so contact details are maintained by the people who know them.

  2. 2

    Properlex checks in on a schedule

    Monthly, quarterly, every 6 months or annually, each contact is asked by SMS or email to confirm their details. Anything that has changed is flagged for you.

  3. 3

    You reach everyone when it matters

    Send an emergency notice to the exact properties and contact types you choose, by SMS and email together, and see who received it.

When minutes matter

Every emergency notice reaches the people who are actually there.

  • SMS and email in one send, to the properties and contact types you pick
  • Delivered or bounced, shown for every recipient
  • Emergency notices stand out in the record and the audit trail
  • Building procedures and after-hours numbers kept with each property
See emergency response

Text message · now

EMERGENCY - Harbour Lofts: water main burst on level 2. Water is off for all units until 4pm. Please avoid the level 2 corridor. Updates will follow.

Harbour Lofts Property Management

Who it's for

Built for the people responsible for buildings.

Property managers

  • Tenant contacts organised by property and unit
  • Tenants keep their own team current - no chasing at lease changes
  • Notices about works, shutoffs and access sent in one go
  • A record of every message for owners and audits

Facilities managers

  • Vendor and contractor contacts that stay current
  • After-hours and emergency contacts for every site
  • Evacuation plans and site documents shared with the right parties
  • Vendors sign in when they arrive on site
Everything else in one place

One platform for every message about a property.

SMS & email broadcasts

Target a property, a contact type, or your whole portfolio, over SMS, email, or both.

Two-way portal messaging

Tenants, vendors and partners message you back from their own workspace, with photos on the same thread.

Delivery you can prove

Sent, delivered and bounced for every message, plus your SMS spend for the month.

Property documents

Emergency procedures, site maps and house rules, filed by property and shared only with the parties you choose.

Property contacts on hand

Building manager, after-hours and security numbers, published to the people who need them.

Roles, SSO & audit

Tiered permissions, Google & Microsoft single sign-on, and a full audit trail.

Questions

Common questions

Something else? Ask us and we'll get back to you.

How do contacts confirm their details?

On the schedule you set, Properlex sends each contact an SMS or email with a link. They answer "Yes, they're correct" or "Something's changed", and any change is flagged for you to update.

Do tenants, vendors and partners need to install anything?

No. Everything runs in a web browser. You invite one primary contact and they add the rest of their team themselves.

Can I message just one property, or just one type of contact?

Yes. Choose the properties, contact types and positions for each message, from a single unit to your whole portfolio.

What does it cost?

Plans start from $49 per month and are tailored to the size of your portfolio.

See it working with your own properties.

Book a demo and we'll show you Properlex with your own portfolio in mind.