# For property managers: One place for every message about your properties.

Properlex is the communication platform property managers use to send SMS, email and InMail notices to tenants, vendors and partners, run two-way conversations through each party's own portal, and keep a full audit trail behind every message. It is built for portfolios of 50 to 5,000 doors.

Source: https://properlex.com/solutions/property-managers

## What your team gets

- **Broadcasts that reach the right people.** SMS, email and InMail to the properties, contact types and positions you choose. See [Communications](https://properlex.com/features/communications).
- **Proof of delivery.** Status for every recipient and a full audit trail of who sent what. See [Delivery Reports](https://properlex.com/features/delivery-reports).
- **Contacts that stay current.** Each party maintains their own people, and confirm-your-details messages catch the rest. See [Contact Management](https://properlex.com/features/contact-management).
- **Documents and key contacts.** Evacuation plans, house rules and after-hours numbers, shared with the right parties. See [Document Storage](https://properlex.com/features/document-storage).
- **Who is on site.** Vendors and visitors sign in, so you have a live list for every property. See [Vendor & Visitor Sign In](https://properlex.com/features/vendor-visitor-sign-in).
- **Access by role.** Five roles, property-level access and Google or Microsoft sign-in. See [Role Based Access](https://properlex.com/features/role-based-access).

## Problems Properlex solves

### Contact lists are always out of date

Numbers and emails live in spreadsheets, agents' phones and old handovers. By the time you need them, half are wrong, and you find out when a message bounces.

With Properlex: Each tenant, vendor and partner maintains their own people inside their portal. You invite one primary contact; they keep the rest current at the source, so the list is right when it matters.

### You can't prove a notice was received

A resident says they never got the notice. You have no record beyond "I sent it", and no way to show delivery to an owner, insurer or regulator.

With Properlex: Every broadcast records sent, delivered, opened and bounced for each recipient, with a full audit trail of who sent what, to whom and when.

### Emergencies turn into a scramble

A leak or a lift entrapment, and you're copying numbers between apps, unsure who actually got the message.

With Properlex: Flag a broadcast as an emergency, pick the affected properties and contact types, and send SMS and email at once, with delivery status on every recipient.

### Communication is scattered everywhere

Threads live in personal messaging apps, email chains and texts. When someone leaves, the history walks out the door.

With Properlex: Every conversation happens in a portal tied to the property, so the record stays with the business, not an individual's phone.

### Admin eats the day

You're forever chasing new email addresses, updating someone else's staff list and re-inviting people who changed roles.

With Properlex: Parties manage their own team and permissions. You onboard once per business and keep a single clean record on your side.

### You don't know who's on site

Contractors come and go, visitors sign a paper book nobody reads, and there's no record if something happens.

With Properlex: Vendors sign in from their portal and visitors sign in at a kiosk link, so you have a live, timestamped record of who is at each property.

## Frequently asked questions

### What size portfolio is Properlex for?

Properlex is built for property management teams running portfolios of 50 to 5,000 doors, residential and commercial.

### How much does Properlex cost?

Plans start from $49 per month and are tailored to your portfolio. Email is included; SMS is billed per message. Tenants, vendors and partners you invite use Properlex free.

### Do tenants, vendors and partners need to pay or install anything?

No. They are invited by you, their accounts are free, and the portal works in any browser.

### How long does it take to get started?

Most teams start by importing their contacts and properties from a spreadsheet, then inviting one primary contact per party. We can help with the import when we set up your plan.