# For facilities managers: Every site's contacts, current when something goes wrong.

Properlex gives facilities managers one accurate record of the tenants, contractors and service partners at every site. Each party keeps its own details current, contractors and visitors sign in when they arrive, and when a site has a problem you can reach everyone affected by SMS and email at once, and see who received it.

Source: https://properlex.com/solutions/facilities-managers

## What your team gets

- **Contractor contacts that stay current.** Each vendor keeps their own team up to date in their portal, and confirm-your-details messages catch the rest. See [Contact Management](https://properlex.com/features/contact-management).
- **Who is on site, right now.** Contractors sign in from their portal and visitors at a kiosk link, giving you a live, timestamped list per site. See [Vendor & Visitor Sign In](https://properlex.com/features/vendor-visitor-sign-in).
- **Emergency notices that land.** SMS and email at once to the sites and contact types affected, with delivery status for every recipient. See [Communications](https://properlex.com/features/communications).
- **After-hours numbers published.** Building manager, after-hours and security contacts, shared with the parties who need them. See [Property Contacts](https://properlex.com/features/property-contacts).
- **Site documents in the right hands.** Evacuation plans, site maps and contractor induction packs, shared by site and by party. See [Document Storage](https://properlex.com/features/document-storage).
- **Proof for audits and insurers.** Status for every recipient and a full audit trail of who sent what, to whom and when. See [Delivery Reports](https://properlex.com/features/delivery-reports).

## Problems Properlex solves

### Contractor details go stale

Service contractors change technicians, phone numbers and after-hours lines, and your list only finds out when a call goes unanswered.

With Properlex: Each vendor maintains their own people in their portal, and scheduled confirm-your-details messages ask contacts to confirm or correct their details.

### You don't know who is on site

Contractors come and go, visitors sign a paper book, and when the alarm sounds nobody is sure who is still in the building.

With Properlex: Vendors sign in from their portal and visitors sign in at a kiosk link, so you have a live, timestamped list of who is at each site.

### Site incidents become a phone tree

A fire alarm, a gas leak or a lift outage, and you're ringing tenants and contractors one by one, unsure who has heard.

With Properlex: Flag a broadcast as an emergency, pick the affected sites and contact types, and send SMS and email together, with delivery status on every recipient.

### Procedures are out of reach

Evacuation plans and induction packs sit in shared drives that contractors and tenants can't open when they need them.

With Properlex: File documents against each site and choose whether tenants, vendors or partners see them in their own portal.

### No record when something is questioned

After an incident, owners and insurers ask who was told and when. A sent folder isn't proof.

With Properlex: Every message records sent, delivered, opened and bounced for each recipient, with a full audit trail.

## Frequently asked questions

### Is Properlex for facilities managers or property managers?

Both. Properlex works for any team responsible for buildings and the people in them. Each site is set up as a property, with its tenants, vendors and partners.

### Can contractors sign in when they arrive on site?

Yes. Vendors sign in and out from their portal, and visitors sign in at a kiosk link you share at reception, or as a QR code. You see who is on site at every property.

### Do contractors pay to use Properlex?

No. Accounts created from your invitation are free for the vendor. You pay for Properlex, with plans from $49 per month.

### Can I message only the people at one site?

Yes. Choose the properties, contact types and positions for each message, from a single site to your whole portfolio.